Terms and Conditions – Hotel Nogal
1. Reservations
Reservations made through our website are confirmed upon receipt of the corresponding confirmation email.
The reservation holder must be over 18 years of age and present a valid ID at check-in.
2. Rates
All prices shown include VAT and other applicable taxes at the time of booking, unless expressly stated otherwise.
The hotel reserves the right to modify prices without prior notice. Confirmed reservations will maintain the agreed-upon price.
3. Payment
The amount of the stay may be charged in full or in part before arrival, depending on the selected rate.
The hotel accepts payment by credit card and other payment methods available during the booking process.
4. Cancellation Policy
Flexible Rate
Free cancellation up to 48 hours before the arrival date.
In case of cancellation outside of this period or no-show, the first night's rate will be charged. Non-Refundable Rate
The total amount of the reservation will be charged upon confirmation.
Cancellations, modifications, and refunds are not permitted.
5. Reservation Modifications
Modifications are subject to availability and may vary depending on the rates in effect at the time of the change.
6. Check-in and Check-out Times
Check-in: from 3:00 PM.
Check-out: until 12:00 PM.
Early check-in or late check-out requests are subject to availability and may incur an additional charge.
7. No-Show Policy
If the guest does not arrive on the scheduled arrival date without prior notification, the hotel may cancel the reservation and apply the corresponding charges according to the contracted rate.
8. Damages and Liability
The guest will be responsible for any damage caused to the hotel's facilities, furniture, or equipment during their stay.
The hotel is not responsible for the loss, theft, or damage of personal belongings left in the rooms or common areas.
9. House Rules
To ensure the rest and relaxation of all guests:
Parties or events are not permitted without express authorization.
Quiet hours must be respected.
The hotel may ask guests who violate these rules to vacate the premises without refund.
10. Pets
(Pets are not allowed, unless expressly indicated in certain rates or rooms).
11. Data Protection
The personal data provided will be processed in accordance with current data protection regulations and solely for the management of the reservation and the provision of the contracted services.
12. Applicable Law
These terms and conditions shall be governed by Spanish law. Any dispute shall be submitted to the competent courts and tribunals in accordance with applicable regulations.
